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The confidentiality of information held about people’s medical and personal histories was securely maintained throughout the home. The inspection took place on 30 August and 13 September 2017and was unannounced. Following the comprehensive inspection, the provider wrote to us to tell us how they would make the required improvements to meet the legal requirements. My Dad moved into Greenbanks in Nov 2015, he attended a day centre for several months and needed extra care & to be safe due to Alzheimer's, so we chose Greenbanks which is opposite the day centre. The staff are friendly and caring, the home is really open and you can visit at any time.
Brunswick Court welcomes nursing, residential stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. We understand that choosing a care home in Watford can be a sensitive experience for many. We are here to support you in your search for a suitable residential care or dementia care home. Please do contact us for more information, where we will be happy to help you on your care home journey. People who received support were involved in the planning and regular reviews of the care provided and this was accurately reflected in their individual plans of care.
Watford FC
38% of care seekers told us that having a hair & beauty salon was a key consideration to their selection process. 65% of care seekers want high-speed Wi Fi in their care home. People said the staff are kind, and that there was always something going on here. They told us that they were in the process of organising a party for the Queen’s jubilee and that they were helping to make the decorations and everyone can get involved.
Suspended ratings are being reviewed by us and will be published soon. People, their relatives, staff and professional stakeholders were all complimentary about the management team and care staff and how the service operated. The management team monitored the quality of services and potential risks in order to drive continuous improvement. People were supported to maintain good health and had access to health and social care professionals when necessary.
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Plans and guidance had been drawn up to help staff deal with unforeseen events and emergencies. The environment and equipment used were regularly checked and well maintained to help keep people safe. Trained staff helped people to take their medicines safely and at the right time. Identified and potential risks to people’s health and well-being were reviewed and managed effectively.
The programme is aimed at residents living with dementia, ranging from mild to moderate. Golden Memories uses a whole host of Watford FC memorabilia and magic moments to help stimulate the sense and evoke personal memories. Not only does the programme focus on reminiscence, but it also acts as a tool to reintroduce physical activity, whether that be chair exercises or even table football. People received personalised care and support that met their needs and took account of their preferences. Staff were knowledgeable about people’s background histories, preferences and routines. We found that the current activities programme could be further developed in order to ensure that people's individual interests were considered.
Greenbanks, Watford.
Care Sourcer's team of friendly UK care experts is on hand to help. We have therefore encouraged every provider to open their ‘online windows and doors’ to help you make an informed choice. The profile score is a measure of how much information has been provided. We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Get your care home search off to a great start by requesting a free shortlist from Lottie’s team of care experts. Courtland Lodge - part of the Quantum Care group - is a 60-bed care home for older people in North Watford, close to a small parade of shops with a post office and chemist. The home has four living areas, each with a lounge, dining room, kitchen and 15 single bedrooms with en-suite faciliti... Greenbanks is a modern styled home with a warm and friendly atmosphere. TrustedCare offers free help & advice for people looking for care for themselves or a loved one.
Services
However, the CQC report said the home was not “proactive” in preventing these falls and failed to redeploy staff to minimise the chance of morning falls. For example, some residents had unexplained bruises that had not been reported while it had become apparent that more falls were occurring during the morning. A care home in Watford which is not doing enough to prevent residents from falling has been told it needs to make improvements. Prices will vary from home to home, depending on the level of elderly care required. At Greenbanks the cost of care starts from £1,150 per week.
If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you. Specialist care designed to meet the challenges faced by people living with dementia. The inspection of Greenbanks had been prompted by concerns about “managing risk” to residents and how the home’s registered manager responded to concerns highlighted by staff. Individuals that have been diagnosed with dementia and are no longer able to live independently at home due to requiring specialist 24-hour care services. During our inspection, we spoke with several people who use the service and two relatives. They were all complimentary about the care provided by the service, and the staff who cared for them.
People were supported to take their medicines safely and at the right time by trained staff where necessary and appropriate. Potential risks to people’s health and well-being were identified, reviewed and managed effectively. The Wellbeing Lead creates an effective and inclusive activity calendar, taking into account resident’s interests, feedback and their varying needs. This positively benefits every resident, including those receiving dementia care and residential care at varying levels. Staff made efforts to ascertain people’s wishes and obtain their verbal consent before providing personal care and support, which they did in a kind and compassionate way. Information about local advocacy services was available to help people and their family access independent advice or guidance.
An unannounced visit by the Care Quality Commission in September and October has led to the home dropping from "good" to "requires improvement" for being safe and well-led. Get the latest care and retirement news, advice and offers sent straight to your inbox. A care service rating provided by the Care Quality Commission (“CQC”). The CQC is the sector's official regulator and an executive non-departmental public body of the Department of Health and Social Care.
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